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アメリカ求人サイトProxJトップ > アメリカ求人検索 > アメリカ 求人情報(仕事)  > NY: ニューヨーク エンジニアリング "Tier 1 or Tier 2 Help Desk Technician" 求人情報(仕事)
人材紹介・派遣会社:
Actus Consulting Group, Inc.
求人ID:
7056/A7060
職種:
Tier 1 or Tier 2 Help Desk Technician
職種カテゴリ:
Engineering(エンジニアリング)
業種:
IT(IT(情報技術))
仕事内容:
日系IT企業がヘルプデスクテクニシャンを募集
仕事内容詳細:
[Key Responsibilities]  Provides technical support for end-user customers via phone, email, and on-site visits by analyzing and troubleshooting problems, as well as performing hardware and software installation and testing.  Improves existing processes and solutions for customers by evaluating the capability of existing hardware/software to meet customers’ needs and recommending products and/or processes as appropriate.  Develops and maintains networks including PC and network set-up, software installation, network administration, and troubleshooting.  Supports sales activities by communicating with customers and vendors about pricing information and hardware/software configurations, and maintaining customer files. [The right candidate will possess]  Ability to work effectively based on management direction as well as to work as a strong team contributor.  Ability to communicate effectively with customer, internal technology teams and users.
応募資格:
 Strong organization skill and be capable to deliver high quality of work.  Ability to learn quickly and efficiently.  Proficient English communication skills are a must. Intermediate level of (business level) Japanese and/or Spanish language skills are preferred, but not required.  Customer focused and detail oriented.  Good understanding of Windows server administration including Active Directory function. [Skills & Qualifications]  Bachelor’s degree in Computer Science or related field or equivalent work experience in the IT field.  More than 3 years of experience in end user support with Windows PC, MS Office, Outlook, remote access, etc. on network.  More than 3 years of experience in Windows server administration as local/on-site support as well as remote support using phone and remote support tool.  Microsoft PC / server related certifications are preferred.
勤務地:
New York(NY: ニューヨーク), NYC
雇用形態:
Employee
雇用期間:
Full time
基本給与:
Annual
45000 - 60000 ( USD )
ビザスポンサー:
NO
待遇・福利厚生: