アメリカ求人情報
人材紹介・派遣会社:
QUICK USA, Inc
求人ID:
13334
職種:
🖥️IT Help Desk Specialist 🖥️Japanese Bilingual
職種カテゴリ:
IT/Computer（IT/コンピューター）
業種：
Accounting（会計）
仕事内容：
仕事内容詳細：
A Japanese CPA firm is hiring an IT Help Desk Specialist. The IT Help Desk Specialist will be responsible for working with end users to resolve simple to complex technical issues in a geographically dispersed environment. The ideal candidate must have strong technical troubleshooting skills spanning areas including applications, operating systems, hardware, and networking/internet connectivity, among others, and will possess excellent communication skills.
In addition to their day-to-day support activities, the selected candidate will assist the team in identifying areas of improvement when it comes to issue resolution processes, and documentation, among other areas to ensure the team continues to provide efficient, effective, and best-of-class support to all end users as our organization grows.
Finally, the job requires staying updated on industry trends and recommending improvements to enhance the overall efficiency and reliability of IT operations.
応募資格：
【Qualifications】
- Bachelor’s degree in Computer Science, Information Technology, or 2-5 years of relevant work experience.
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical users.
- Strong analytical and problem-solving abilities.
- Ability to complete tasks in both a professional and timely manner with minimal supervision.
- Experience with:
Required:
- Windows Operating Systems
- Microsoft Active Directory (AD)
- Microsoft Office suite of products
- Basic networking concepts, protocols, and equipment
勤務地：
California（CA: カリフォルニア）,
Torrance
雇用形態：
Employee
雇用期間：
Full time
基本給与:
Annual
62000 - 68000 ( USD )
62000 - 68000 ( USD )
ビザスポンサー：
NO
待遇・福利厚生：